Word-of-mouth, finally trackable.

A done-for-you referral program your happy customers actually use. Branded pages, personal links, automated follow-ups, and rewards that look after themselves. All inside Tradie Office Pro.

Live in your stack in 14 days · Australian team · No contracts on the call
An Australian tradie sharing a phone with a happy homeowner on her driveway in golden-hour light.
New referral · Sarah → TomBooked · attribution captured
Reward queued · autoSent the moment it qualifies
Powering trade businesses across Australia
Premier Box
TE&S
Tozer Air
01 / Recruit

Every happy customer gets their own link.

A personal share link per advocate, so every referral is attributed automatically. No more "did Sarah send them, or did they find us on Google?". Invite past customers in one upload. The platform takes it from there.

  • Personal share link per advocate. Every share, click and booking tracked
  • Recruit your past customer list in one upload
  • Automated invites and nudges so no one falls through the cracks
See the advocate flow →
Sarah's share link4 shares · 2 booked
Recruit SMS sent"Mate, got a sec?…"
02 / Brand

Pages that look like your business, not a widget.

Branded landing, claim and advocate dashboard pages. All stitched together to look like a natural extension of your site. Your logo, your colours, your photos, your words.

  • Fully branded pages. Logo, colours, fonts, photos and testimonials
  • Rich previews when an advocate shares the link on socials or iMessage
  • Mobile-first by default. Most shares happen from a phone
See a live referral page →
Branded end-to-endLogo · colour · photos
Rich social previewHero image · headline · logo
03 / Send

Follow-ups that happen for you.

The whole journey is wired up. Invite, nudge, share, land, book, qualify, reward. The office stops chasing. The advocate stops forgetting. The friend stops slipping through.

  • Automated SMS + email across the full referral journey
  • Sent from a real team member's address, not a system inbox
  • AU-written copy. Sounds like a tradie, not a SaaS bot
  • Edit any message, switch any trigger off. Your call
See the message map →
Auto follow-up sentSMS · from Sarah's referral
Nudges & remindersCancel automatically on reply
04 / Reward

Reward your customers, on autopilot.

Set up the reward once and the platform handles the rest. Reward the advocate, the friend, or both. Your call, your wording. Add milestone bonuses for the customers who keep sending more your way.

  • Reward the advocate, the friend, or both. Whatever works for your business
  • Write the reward in your own words. Cash, voucher, discount, store credit, custom prize
  • Milestone bonuses for repeat referrers. Top of mind, top of your list
  • Every reward logged against the qualifying referral. Full audit trail
See reward setup →
Reward queued · paidSarah · referral qualified
Milestone bonus unlockedTop referrer · this quarter
05 / Qualify

You decide when a referral counts.

Auto-qualify the moment the friend submits the form, or hold every new referral for a one-click approve from the office. No gaming, no surprise payouts, no awkward conversations.

  • Auto-qualify on form submission. Fastest path to reward
  • Or manual approval. The office reviews and ticks each one off
  • Block self-referrals automatically. Dedupe by phone and email
  • Daily cap per advocate to stop blast-spamming for points
See qualification rules →
Form submitted · qualifiedSarah → Tom · auto
Fraud guard · blockedSelf-referral · same number
06 / Connect

Sits inside your Tradie Office Pro.

Every advocate, every referral, every reward. Already in your customer database. The same record the office sees on the inbound call. The same record the team sees when the job lands. No extra tab, no extra login, no double entry.

  • Advocates and their referred friends become customer records automatically
  • Full attribution travels with the customer through the whole journey
  • Trigger any Tradie Office Pro automation off a new referral. Review request, welcome email, you name it
See the platform →
New customer recordAdvocate + friend · auto
Automation triggered"Job complete" → invite advocate
FAQ

Questions tradies actually ask.

The short answers. If you want the long ones, book a 30-minute demo and we'll walk you through your program live.

Won't this annoy my customers?+
No. You decide what sends, when and how. Every SMS includes an opt-out. There's a daily cap per advocate, plus automatic self-referral and duplicate-contact blocking. Lifecycle emails come from a real team member's address, not a system inbox, so it reads like a personal note, not a marketing blast.
What kind of reward should I offer?+
Whatever fits your business. Cash, gift card, store credit, a discount on the next job, a custom prize. Set the value once, set the wording once, then leave it. You can reward the advocate, the friend, or both. Most trade businesses start with a simple "give X, get X" and tweak from there.
When does a referral actually count?+
Your call. Auto-qualify the moment the friend submits the form, or hold every new referral for a one-click approve from the office. Either way, every payout is logged against the qualifying referral with a full audit trail.
Can I edit the messages it sends?+
Yes. Every message is editable. Write it in your voice, switch any trigger on or off, pick SMS or email per step. Edit once, leave it alone.
Will it look like a generic marketing tool?+
No. The advocate landing, friend welcome, claim page and advocate dashboard are all fully branded. Your logo, your colours, your photos, your testimonials. When an advocate shares the link, it renders with a rich preview on socials and iMessage.
What stops someone trying to game it?+
Self-referrals are blocked automatically. Phone and email dedupe stops the same contact being submitted twice. There's a daily cap per advocate, and every referral is reviewable in the audit log before a reward is fulfilled.
Integrations

Your tools finally talking to each other.

Tradie Office Pro sits between your job management system and your customers, automating everything in between. One platform, zero double handling.

See how your system connects
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