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Integration · Job management

Tradie Office Pro + ServiceM8.

One of Australia's most popular field service platforms — built for plumbing, electrical, HVAC, cleaning and the trades that work job-by-job.

PlumbingElectricalHVACCleaningGeneral trades
ServiceM8
Job management
Two-wayPush + real-time events
Native APINot Zapier
Done-for-youWe build & maintain
Powering trade businesses across Australia
Premier Box
TE&S
Tozer Air
Pushing data into ServiceM8

From Tradie Office Pro into ServiceM8.

What Tradie Office Pro creates, updates and looks up inside ServiceM8 — automatically, in real time, without your office staff touching anything.

Auto-create clients

New leads in Tradie Office Pro create the client record in ServiceM8 instantly — no copy-paste from the office.

Create jobs from workflows

Jobs created with full descriptions, addresses and client details — straight from CRM workflows or online bookings.

Combined job + contact records

New customers and their first job created in a single step. Nothing gets missed.

Quotes from inside the CRM

Draft and send quotes through ServiceM8 without anyone leaving Tradie Office Pro.

Update jobs as they progress

Status changes, notes and scheduling flow back so techs never see stale data.

Lookup any record

Pull existing client, job or quote details into your CRM workflows on the fly.

Real-time events from ServiceM8

From ServiceM8 back into your business.

The moment something happens in ServiceM8, the right CRM workflow fires. No polling, no delay, no “did anyone follow that one up?”

New job created

Office knows the moment a job is queued or assigned in ServiceM8 — pipeline updates instantly.

Tech checks in / out

Customer "on the way" SMS fires the second a tech goes en route. Job status follows them in real time.

Job completed

Triggers the review request, the invoice draft, and the Stage 06 scale automations within minutes.

Quote sent / viewed

Know the moment a customer opens a quote — and chase it before they go cold.

Quote accepted / declined

"Thanks for accepting" SMS fires automatically. Internal alert if declined.

Invoice sent / paid

Receipt SMS, payment chase sequences, and pipeline financial status all driven from real ServiceM8 invoice events.

Also connected

Plus 7 other integrations your stack already runs.

FAQ

Questions tradies actually ask.

The short answers on how Tradie Office Pro and ServiceM8 actually work together.

Will this change how my team uses ServiceM8?+
No. Your team keeps working in ServiceM8 exactly as they do today. Tradie Office Pro reads and writes to ServiceM8 in the background. Nothing changes about the way the field or office staff use the job software itself.
Is the sync real-time?+
Yes. Every change in ServiceM8 fires a live webhook to Tradie Office Pro within seconds, and changes that happen in Tradie Office Pro write straight back to ServiceM8. No nightly batches, no Zapier glue.
What about my historical data?+
On request, we can pull historical jobs, customers and invoices from ServiceM8 during onboarding so your reporting and lifecycle automations have the full picture from day one.
What if ServiceM8 has an outage?+
We queue every event and resync the moment ServiceM8 comes back online. Nothing gets dropped on the floor.
Ready to start

Built for Australian tradies.

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© 2026 Tradie Office Pro · Built in Australia, for Australian trades